Bala Pillai
to erumbugal, sangkancil, skletter
More options 22 Oct (3 days ago)

http://kmblogs.com/public/item/105406

October 21, 2005
The Eleven Deadly Sins of KM

Time to Revisit

1. Not developing a working definition of knowledge
2. Emphasizing knowledge stock to the detriment of knowledge flow
3. Viewing knowledge as existing predominantly outside the heads of individuals
4. Not understanding that a fundamental intermediate purpose of managing knowledge is to create shared context
5. Paying little heed to the role and importance of tacit knowledge
6. Disentangling knowledge from its uses
7. Downplaying thinking and reasoning
8. Focusing on the past and the present and not on the future
9. Failing to recognize the importance of experimentation
10. Substituting technological contact for human interface
11. Seeking to develop direct measures of knowledge

(Fahey and Prusak, 1998)

cheers../bala

Bala Pillai bala@apic.net